Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Download speeds are via a wired connection. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.centurylink.com/InternetPolicy for more information.

Service is not available everywhere. Offer is available to qualifying customers only. Limited time offer. Rate applies to the fastest internet speed CenturyLink offers at your location, capped at a maximum speed of up to 100 Mbps. Monthly service rate, leased equipment rates, and taxes, fees, and surcharges, are subject to change. CenturyLink provided modem may be required for Internet; lease (up to $15/mo. fee + tax) or one-time purchase option (up to $200 + tax). Self-installation, if available at customer’s location, may be selected. Tech installation fee (up to $125) may apply, if selected by customer or is required due to network technology at customer location. If install requires copper bury or aerial delivery, a one-time fee will apply ($300 for bury; $150 for aerial); fee could be higher after property assessment, but customer will be advised prior to install. Month to month (referred to as “no contract”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept High-Speed Internet Subscriber Agreement prior to using service (see www.centurylink.com/eula). To receive advertised rate, all customers must enroll in paperless billing and agree to not receive a paper invoice from CenturyLink. If paperless billing is cancelled or not activated in a timely manner, the then-current standard rate will apply. Customer may access their monthly invoice in My CenturyLink online account. Postpay: A credit check or deposit may apply. Prepay: If offer requires monthly prepayment, service will begin on the date your order is completed and full payment is processed through your choice of debit card, credit card, or other prepay service available with your subscription. Each month following, a recurring e-commerce transaction for your service will be processed as service automatically renews monthly until cancelled by customer. If customer account changes in any manner, including change of address (even if plan is available), change to service, service suspension, or disconnection, the unlimited data feature will no longer apply to customer account. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.centurylink.com/terms. See www.centurylink.com/feesandtaxes for applicable taxes, fees and surcharges. Additional restrictions apply. Secure WiFi: If your modem includes the Secure WiFi feature, it should begin working within 72 hours of activating as long as you fully install it and leave it plugged in. Altering modem settings may disable Secure WiFi, as will Internet connection issues. If you are unsure whether Secure WiFi is working, contact us. Restrictions apply.

General

Sign in to the My CenturyLink website from the device on which you want to install McAfee. If you don't yet have a My CenturyLink account, learn how to create one. Click the Download McAfee Security link from the ' Important Messages' box on your home screen or from the 'My Products' menu. CenturyLink makes it easy to set up a wireless network in your home. The installation kit includes everything you need to install your router on your own. And if you’re not the DIY type, CenturyLink can schedule a technician to install everything for you. Call and speak to a CenturyLink-authorized agent today to discuss your options. Make sure your computer is connected to the modem with an Ethernet cable, and that the modem is plugged in and connected to the wall jack. After plugging it in, wait 15 minutes for the modem to install updated software. Then, open any browser on your computer. To set up your CenturyLink Wi-Fi connection, locate the network name and password on the back of your modem. Use this info to connect to the wireless network. Once connected, open your web browser and visit go.centurylink.com/addcomputer to complete the setup. Repeat for each computer that will use a Wi-Fi connection. Do more with Business Fiber! Get speeds up to 940Mpbs with CenturyLink's Business Fiber Internet Services for only $65/mo with FREE modem and installation.

Does CenturyLink Service My Area?

To see if you are in a CenturyLink area, call 1-888-781-8044.

What Kind of Support Does CenturyLink Provide?

CenturyLink provides 24/7 technical support.

Does CenturyLink Require a Contract?

CenturyLink offers plans with no term commitment month to month service (referred to as “no contract”) that may be canceled at any time without an early termination fee. But customers must accept High-Speed Internet Subscriber Agreement prior to using service.

Does CenturyLink Do a Credit Check?

Yes. CenturyLink performs a credit check in order to verify the identity of its customers and in order to qualify its customers. In the event that a customer does not qualify for service, a small deposit may be required to set up new service.

Do I Get a Discount for Bundling Services?

Yes! When you bundle certain services you can recieve a discount.

Did CenturyLink Buy Qwest? Does CenturyLink Own Qwest? Is CenturyLink Qwest?

Yes. On April 22, 2010, CenturyLink agreed to acquire Qwest.

Is CenturyLink EMBARQ?

Free Installation Centurylink Router

Yes, formerly known as CenturyTel, Inc., CenturyLink acquired EMBARQ in 2009 and began doing business as CenturyLink, Inc. in May 2010.

Does CenturyLink Go Door-to-Door?

No. However CenturyLink may contract with third-party companies that may offer services door-to-door.

Is CenturyLink Sprint?

No.

Does Verizon Own CenturyLink?

Centurylink Installation Phone Number

No.